Fees & Billing

This page outlines the general fees and billing framework for Data365 Evidence. Matter-specific engagement materials set the billing structure, responsible payor, approved external costs, and any scheduling or delivery assumptions that affect price.

The aim is to keep commercial terms aligned from intake through close-out, without surprises at delivery or invoicing.

Commercial points usually confirmed up front

  • Responsible payor is identified before technical handling proceeds
  • Added sources or material scope changes are reviewed before they are included
  • Travel, shipping, replacement media, storage, and third-party fees are identified separately
  • Expedited handling proceeds only when specifically approved
  • Billing cadence or milestone timing is confirmed before the engagement begins

This keeps scope, delivery, and invoice treatment aligned as the matter progresses.

What engagement materials usually cover

Engagement materials usually identify the billing basis, responsible payor, expected external costs, delivery assumptions, and any priority scheduling or sequencing that affects pricing. They also capture staged handling or delivery assumptions that affect close-out.

How fees are determined

Services are generally billed on a project basis tied to the agreed scope. Fees are determined by source type and quantity, source condition and accessibility, handling requirements, logistics, requested deliverables, and any priority scheduling requirements.

Scope changes

If matter scope materially changes, fee treatment is revisited before additional handling begins. Common examples include added sources, materially different source condition, expanded preservation or acquisition objectives, added locations, revised timelines, or new deliverables.

Travel, logistics, and external costs

Travel, courier or shipping, replacement media, secure storage, third-party platform fees, and other external costs are identified separately where needed. Priority scheduling, after-hours coordination, and other expedited handling proceed only when specifically requested and approved.

Invoices and billing intervals

Invoices reflect the services provided and may include a concise summary. Billing may occur on completion, by milestone, or at other intervals stated in the engagement materials. Any deposit, retainer, or staged billing arrangement is confirmed during intake or in the engagement materials.

Questions and invoice review

Questions about billing structure, expenses, or invoice entries should be raised promptly so they can be resolved against the engagement materials for the matter. Where helpful, clarifying notes may also carry into later billing or delivery records.

Fee control

Charges do not move beyond the active engagement without approval. This page sets the general framework; matter-specific fee control remains in the engagement materials.

Common next review pages

After fees are clear, most matters next review the Deliverables page to confirm the close-out record, then confirm Security & Compliance, and then move to Contact before Start Intake.

This keeps commercial approval, expected records, safeguards, and intake execution aligned in the same sequence before technical handling begins.

Review deliverables Intake Guidance