Contact
After reviewing scope, fees, deliverables, and safeguards, use this page to review the written intake path before opening the written intake record through email or the intake page. This keeps source details, authority, timing, and logistics organized from the first exchange.
Initial intake is handled in writing so access questions, handling considerations, and transfer logistics can be organized before technical handling begins. A phone consultation may be scheduled after preliminary review when it would materially assist intake.
Location: Boston, MA · Remote intake available nationwide.
Still reviewing? Most cautious buyers confirm Deliverables and Security & Compliance before opening the written intake record.
What intake should confirm at the outset
- Sources and objectives for the device, account, or system involved
- Access and transfer authorization for access, transfer, and release decisions
- Timing and logistics for deadlines, device movement, or account changes
- Preservation records to be prepared
These points are usually confirmed in writing before technical handling is scheduled.
Starting Intake by Email
Business hours: Monday–Friday, 9:00 AM – 6:00 PM (Eastern)
Use the email address or intake page above. Including the details below helps the first intake reply address the request, timing, access requirements, and next steps.
Initial details for your intake message
- Requester type: attorney, insurer, corporate representative, or other authorized contact
- Reference name or number: internal matter, claim, file, or project reference
- Deadlines requested completion date, deadline, or priority handling need
- Evidence source: device / account / platform / log system
- Preservation objective: Identify what needs to be preserved and the relevant date range
- Access and release authorization: Confirm who may authorize access to materials identified for preservation and approve any release.
Serving legal and insurance matters. Remote intake available nationwide.
Useful source details to include when available
- Device, account, platform, or system involved
- Current location, custodian, or access status of the source
- Source details such as device type, model, capacity, or export type if known
- Recent handling or condition changes such as repair, reassignment, reset, wipe, or export activity
- Transfer, shipping, travel, or timing constraints that may affect intake
Engagement boundary: Contacting Data365 Evidence opens intake only. An engagement begins only after the matter is accepted and the engagement terms are confirmed in writing.