Services
Preservation-first services for legal and insurance-related matters, organized by source type, available access, and handling objective.
For Counsel · For Insurers & Claims · Resources
Core service paths
Choose the service path that best fits the source, available access, and handling objective.
- Device Forensics & Preservation — preservation-first handling for phones, laptops, desktops, external drives, and removable media when a matter requires controlled device intake or acquisition steps.
- Cloud & Account Evidence Preservation — provider-native exports and account preservation planning for email, cloud storage, and online records where the primary source is not a physical device.
- Documentation & Custody Continuity — intake records, custody logs, verification references when used, and transfer records that keep handling traceable from receipt through delivery.
Typical matter structure
Most matters follow a straightforward sequence shaped by source type, authority, and logistics.
- Written intake and matter definition
- Preservation or acquisition with aligned records
- Delivery through the agreed transfer path
Separate written retention is required for analysis or consulting. Standard engagements remain preservation-first.
Why buyers use Data365 Evidence
- Service paths aligned to source type and defensible handling.
- Custody continuity maintained from intake through delivery.
- Verification references where appropriate.
- Written scope and authority confirmed before handling.
Service path summaries
Device Forensics & Preservation
Best fit when the primary evidence source is a phone, computer, or storage device and the matter calls for controlled receipt, preservation, or authorized acquisition steps.
Cloud & Account Evidence Preservation
Appropriate when the primary source resides in an email platform, cloud service, or online account and preservation depends on authorized export or account-level collection.
Documentation & Custody Continuity
Supports matters that require intake records, custody continuity, verification references when used, and delivery records aligned to the confirmed handling path.
Preparation references
- Chain of custody fields reference (PDF)
- Sample documents showing representative record structure
- Deliverables standards covering what is typically confirmed and produced
Common matter types
- Phone preservation before reset: messages, media, and app data preserved before replacement, wipe, or loss of access.
- Employee departure hold: laptop preservation and related records during separation where business data or activity records should remain intact.
- Cloud access risk: mailbox and cloud-drive exports preserved before access changes, retention policies, or account actions affect the data.
Next steps
Begin with written intake so source condition, current custody position, authority, and immediate handling priorities are clarified before handling is scheduled.
Typical deliverables
Deliverables vary by source and scope but commonly include intake records, handling logs, custody and transfer records, verification references when used, and close-out materials.
FAQ
Do you provide legal advice?
No. Data365 Evidence provides technical digital evidence preservation, acquisition, and documentation services. We do not provide legal advice.
Do you serve clients outside Boston?
Yes. Boston-based with remote intake available. Services may be provided nationwide by appointment, depending on scope and logistics.
What does “chain of custody” mean in practice?
It is the contemporaneous record of how evidence is received, transferred, stored, accessed, and verified. Clear records support defensibility.
Do you guarantee recovery or specific outcomes?
No. Outcomes depend on source condition, available access, and the matter requirements.