Digital Evidence Preservation for Insurers
Digital evidence preservation and forensic acquisition for matters involving device, cloud, or public web sources relevant to claim handling, coverage, investigation, or litigation.
Digital evidence can change or become unavailable. Some matters call for preservation before claim handling, coverage review, investigation, or litigation.
Where Data365 Fits
- Large-loss and complex claims, coverage matters, SIU investigations, and related litigation
- Time-sensitive preservation of device, cloud, and public web evidence
- Matters involving preservation deadlines or potential spoliation exposure
Engagement Controls
- Written access authorization
- Authorized sources
- Approved scope and preservation deadlines
- Physical drives and devices: permitted acquisition methods
- Cloud systems: approved accounts and data scope
- Transfer, return, and delivery instructions
Matter Records
Matter records document preservation, acquisition, and chain-of-custody activity.
Service Scope
The client approves the scope, authorized sources, permitted methods, and expected deliverables. Data365 Evidence assesses each source and selects the technical method within that scope. For drives and devices, the acquisition level also requires client approval.
Written approval is required before adding sources, expanding scope, or changing an approved method or acquisition level.
Budgeting and Approval
Most standard preservation and forensic acquisition matters fall in the $5,000–$7,500 range. After receiving the necessary intake information, Data365 provides a written scope and fee estimate within 2 business hours. Data365 establishes a fixed fee or written not-to-exceed amount in advance. Any increase in the approved scope or budget requires written authorization.
Matter Intake
Written intake confirms the relevant sources, preservation priorities, scope, timing, and fee structure.
Fees & Billing · Deliverables · Digital Evidence Handling & Matter Records